Contact Us

We’re here to help. Whether you have questions about Universal Credit, need assistance with our tools, or want to provide feedback, our team is ready to assist you.

How to Reach Us

General Enquiries

If you have general questions or need support, please reach out to us using the following methods:

Email: support@universalcreditcalculator.uk
Our team aims to respond to all emails within 24 hours.
Working Hours: Available Monday to Friday, 9:00 AM – 5:00 PM (excluding public holidays).

Our Commitment

We value your time and are committed to providing clear and helpful responses to your queries. Whether you’re seeking advice, clarification, or technical support, our goal is to ensure you receive the guidance you need.

Gareth Llywelyn Jones

Born in 1978 in Cardiff, Wales, is a dedicated expert in welfare and social policy. With over 20 years of experience working in public service, Gareth has held key roles in housing advice and benefits administration, specialising in Universal Credit and other means-tested benefits. He has worked with local councils across Wales, helping individuals and families navigate the complexities of the UK’s welfare system.